About this role

AMI sales assistant is the brand's ambassador in-store.

He is responsible for customer service in the store while complying with retail process.

Welcoming clients in store in compliance with AMI’s spirit of service
Advises customers, offers looks and additional products to give the client a AMI look.
Development of customer loyalty and customer file. Sales assistant should as well develop their own personal file.
Follow-up on clients, ensure CRM emails are sent after a visit
Monitoring of personal KPI's as well as those of the store
Direct reporting to the store manager and to the assistant store manager
Respects the application of retail processes in the store
Ensures customer service meets AMI in-store service standards to guarantee the best service
Participate in stock management: deliveries, loans, defectives, transfers, cycle counting ...
Ensures that the store is clean and well organized : product presentation, folding, cleanliness, storage, etc.
Actively participates in the store's VM implementations and rotations.
Cashing and management of cashier tools