Business Analyst (Growth)

Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we’ve been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.

We are looking for a Business/System Analyst to join a team for our Growth stream.

Job Responsibilities

Requirements Elicitation & Specification

• Gather and validate requirements with Product, Engineering, Design, and QA; turn business goals into testable artifacts (user stories, epics, acceptance criteria, business rules).
• Write clear tasks for developers and QA with scenarios, parameters, constraints, and checks.

System Analysis & Architecture

• Understand APIs, data structures, integrations, and microservice architecture well enough to speak with engineers on their level.
• Take part in architectural analysis and detail technical tasks to reduce the load on architects and developers.

Delivery Support

• Maintain requirements throughout delivery: manage changes, document decisions and assumptions.
• Support developers and QA, and validate shipped features against requirements.
• Act as the main bridge between Product and Engineering on scope, risks, and dependencies.

Knowledge Base & AI

• Maintain a structured, searchable knowledge base (product behavior, business logic, APIs, data, admin pages); close knowledge gaps and update docs right after releases.
• Structure documentation for a vector knowledge base for LLMs and refine it where the AI can't answer.
• Use AI tools (ChatGPT, Gemini, Claude) in daily work, verifying output and owning its correctness.